When AI Works for You:
Not long ago, automation was synonymous with factory floors and robotic arms. Now, it’s software handling invoices, AI drafting emails, and algorithms anticipating customer needs before they even arise. While fears of mass job displacement persist, the more compelling story is how automation is restructuring work—not by removing workers but by refining what they do. A well-implemented AI system doesn’t replace people; it clears the clutter. In customer support, AI filters routine inquiries, a...
